Privacy Policy

Maxie Sailing Curacao – Private Boat Tours

Last updated: 1 January 2025

1. Introduction

Maxie Sailing Curaçao (“MSC”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website www.maxiesailing.com, make a booking, contact us, or otherwise use our services.

This Privacy Policy applies to all personal data collected by MSC in connection with our private sailing tours, website use, communications, and bookings.

We encourage you to read this Privacy Policy carefully so you understand how and why your personal information is used.

2. Legal Basis for Processing Personal Data

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

We collect and process personal information based on one or more of the following legal grounds:

• Performance of a contract (e.g. to process bookings, payments, and provide services)
• Legal obligations (e.g. financial, tax, or regulatory requirements)
• Legitimate interests (e.g. improving our services, security, communication)
• Consent, where required (e.g. marketing communications, cookies)

By using our website or services, you acknowledge that your personal data may be processed as described in this Privacy Policy.

3. How We Collect Personal Information

We may collect personal information in the following ways:

• When you make a booking or payment
• When you contact us by email, website form, phone, or WhatsApp
• When you browse or interact with our website
• From third-party service providers (such as payment processors or website analytics tools)
• From publicly available sources where permitted by law

4. Types of Personal Information We Collect

Depending on how you interact with us, we may collect:

• Name
• Email address
• Telephone number
• Booking and payment details
• Dietary requirements or health information voluntarily disclosed by you
• IP address, browser type, device information
• Website usage data (via cookies and analytics tools)

We do not sell, rent, or trade personal information to third parties.

5. How We Use Your Personal Information

We use personal information for the following purposes:

• Processing bookings and payments
• Communicating with you about your reservation or inquiries
• Providing customer support
• Improving our website and services
• Complying with legal, tax, and regulatory obligations
• Sending service-related messages
• Sending marketing communications (only where permitted or consented)

6. Disclosure of Personal Information

We may disclose personal information only when reasonably necessary to:

• Comply with applicable laws, regulations, or legal processes
• Enforce our Terms & Conditions
• Protect our rights, property, or safety
• Prevent fraud or security incidents
• Cooperate with law enforcement or regulatory authorities
• Work with trusted service providers (such as payment processors or IT providers), subject to confidentiality obligations

7. Your Data Protection Rights

Depending on applicable law, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

Please note that these rights are not absolute and may be limited by legal or regulatory obligations.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Comply with legal, accounting, or regulatory obligations
• Resolve disputes
• Enforce agreements

When data is no longer required, it will be securely deleted or anonymized.

9. Cookies & Analytics

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies may be:

• Session cookies (deleted when you close your browser)
• Persistent cookies (stored for a limited period)
• Third-party cookies (such as analytics providers)

We use Google Analytics to understand website usage. Google Analytics collects anonymized usage data, including IP addresses. This information is used solely to improve our website and services.

You may disable cookies through your browser settings. Please note that doing so may affect website functionality.

10. Third-Party Websites

Our Privacy Policy applies only to MSC. We are not responsible for the privacy practices of third-party websites or services linked from our website. We encourage you to review their privacy policies separately.

11. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. These measures include secure systems and limited access to personal data.

However, no system is entirely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.

12. International Data Transfers

Some service providers may be located outside the European Economic Area (EEA). Where applicable, we ensure appropriate safeguards are in place, such as adequacy decisions or contractual protections, to protect personal data.

13. Marketing Communications

We may use your contact details to send information about our services if permitted by law or with your consent.

You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly. Service-related communications (such as booking confirmations) will still be sent where necessary.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website. Continued use of our website or services after updates constitutes acceptance of the revised policy.